AIGPE Lean Six Sigma White Belt Certification Practice Test

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Question: 1 / 20

In what scenario would you likely use a 5 Why Analysis?

When planning project schedules

When assessing financial performance

When determining factual historical data

When troubleshooting a recurring problem

Utilizing a 5 Why Analysis is particularly effective in troubleshooting a recurring problem because it focuses on identifying the root cause of an issue by asking "why" multiple times, typically five. This method encourages deep thinking and analytical skills to peel back the layers of symptoms related to the problem. Instead of merely addressing the surface-level symptoms, the 5 Why Analysis digs deeper to uncover underlying issues that may not be immediately apparent. This approach is beneficial in achieving lasting solutions and preventing the recurrence of similar problems in the future.

In contrast, planning project schedules, assessing financial performance, and determining historical data do not typically lend themselves to the 5 Why framework. These scenarios are more focused on planning, analysis, and data management rather than addressing and resolving specific problems. Therefore, the 5 Why analysis is best suited for situations where understanding the cause of an ongoing issue is critical for effective problem-solving.

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